CMSWatch: Featured Product: But I Thought This Product Was Supported!. Quote: "While Support can be a difficult issue with all applications and vendors, it becomes a staggering weight when dealing with content management tools. I attribute this to the fact that most content management applications are not really "out of the box.[per thou] Most are "buy it, then build on it, hack into it, wrench it and code it[per thou] to fit your needs. (And remember that any change you make with your own development team is not going to be supported by the vendor [^] but you still have to pay full maintenance.)"

Comment:Yup, matches my experience pretty much exactly. [Serious Instructional Technology]
10:18:50 PM    

Uuuh- I'm just not sure what to think here... but I think it's funny. I think.
9:18:38 PM