Project-level implementations of KM hold promise for one simple reason: They address real day-to-day problems that can only be solved with collaboration. Notice I didn't say collaboration tools. That's a very important distinction because this is where KM has traditionally gotten into trouble. The tools are enablers; collaboration is an interaction of people. If you use the tools right, you make the interaction easier; people see the value and buy into the concept. Once people buy into the concept, any initiative will grow and nurture itself.

This approach is exactly why we're having success with project-level KM. The ability to focus on core collaboration tasks and really get to the heart of what workers need is key to any KM initiative.

4:40:57 PM   comments []