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Living out on the left coast

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 Saturday, August 2, 2003
  It's a great time to be alive if you are an ancient history buff!  There are not one but two films about Alexander the Great in the works (1 and 2).  Both of these films have fantastic directors (Oliver Stone and Baz Luhrmann), fantastic actors (Colin Farrell and Leonardo DiCaprio), and massive budgets that can afford lots of CGI (ala Lord of the Rings which means huge armies).

In addition to this embarrassment of riches there are also two Hannibal Barca movies in contention -- a CGI fest led by Vin Diesel and a taut emotional thriller led by Denzel Washington.  Could you imagine Denzel, one of the greatest actors of our generation, playing Hannibal raging outside the gates of Rome (which he couldn't breach because he didn't have siege equipment) with his victorious army and finally committing suicide as an old man on the run from Roman police?  Finally, there is one on the Trojan war, a Hawaiian conquerer King Kamehameha, the battle of Thermopylae (the 300 Spartans), and King Arthur (more of a historical epic with his fights against the vikings than pure myth).  There is even talk of another Roman epic called Gladiator 2.  Excellent!!  BTW, to keep up on the movie business read both Greg's Previews on Yahoo (a little known but fantastic resource that is somewhat like a weblog) and Ain't it Cool News. [John Robb's Weblog]


comments < 6:53:53 PM        >

   K-Log Productivity Measurement:  Time to find and availability.

 

Customer Service and K-Logs.  What customer activities have shifted to the Web (based on a Forrester study on the sales of complex goods):

  1. Researching product information (90%)
  2. Comparing product features and prices (58%)
  3. Contacting customer service (56%)
  4. Locating a store or distributor (42%)
  5. Checking product availability (36%)

Which of these activities could be enhanced by corporate use of weblogging?

  1. A weblog, built and maintained by a product manager, could provide customers with an active resource on the products they are deciding to buy. 
  2. This could be accomplished by building a spreadsheet comparing (feature by feature) several different products, and publishing to a weblog as an additional page accessed by the navigation system.  Additional comparison info could be presented in a weblog format for easy consumption.
  3. Contacting customer service on most sites is painful.  Additionally, the FAQs and resource databases seem put together by monkeys (albeit highly paid ones).  A simple way to generate an extremely valuable and organic customer service data is to have each rep publish a weblog.  The question, including keywords, is the title of the post.  The answer is the response. 
  4. Not really applicable, but for many companies the local outlet doesn't have an effective Web presence (not even for coupons, specials, etc.).  A simple weblog with a corporate template would suffice.
  5. New poducts should be hyped via a weblog.  Features, improvements, etc would all factor into the weblog's posts.  A simple countdown clock would track the days or hours to availability.

ROI calculations: K-Logs vs. traditional Intranet Portals

 [John Robb's Weblog]


comments < 6:53:32 PM        >

1 in 10 tech sector IT jobs to move offshore over next year IT workers in tech companies will be especially hard hit as they are fired during the coming year so their jobs can move offshore, says this Gartner study. The Gartner Group writes, "Without an investment boom, "white knight" industries, new IT-led innovation or new ways of competing globally, the scenario for the technical workforce in developed nations looks bleak". 60% of those layed off will remain unemployed.

The Gartner group estimates that 500,000 "IT" workers will be fired. On their web site they say they are using the ITAA estimate of 10.3 million "IT" jobs. 500,000 of that is 1 in 20 jobs overall, but they are estimating that tech employers in particular will fire 1 in 10.

However, the ITAA estimates are notorious works of fiction. Every employment forecast they have issued has been wrong - by huge amounts. Not even in the ballpark. The ITAA defines an IT job, in their own words, "broadly defined" to include the cable guy who installs cable TV systems (if he also installs a cable modem line), and telephone company line installers (if they also install a DSL line hookup). The AEA estimates about 5 and one half million tech workers. The U.S. Department of Labor estimates just over 2 million people work in some aspect of software development, ranging from analysis, design, to coding and testing. There simply are not 10.3 million IT workers, unless you use the bogus ITAA estimate that counts anyone in the workforce who uses technology sometimes.

Of the 500,000 jobs lost, most will be either software development engineers, or customer support workers. No one is moving their cable and telephone line installers jobs to India! It seems likely that anywhere from 1 in 10 to 1 in 5 software engineers will be fired over the coming year. Not only will thye be fired but they will never again work as software engineers as this is the end of the road. This is a massive change in not only the tech sector but also in our economy and our communities. What are politicians doing to address this fundamental structural change? As best I can tell, they are mostly taking steps to encourage this process of offshoring jobs, or "onshoring" jobs, which means replacing a U.S. worker with a temporary imported one. They are not addressing the problems that come later when we no longer have much of any industry left in the U.S. [Edward Mitchell: Common Sense Technology]


comments < 6:38:23 PM        >

Where the Good Jobs Are Going: Forget sweatshops. U.S. companies are now shifting high-wage work overseas, especially to India. TIME Magazine, cover story, August 4th. "Find a job that requires direct hands-on work on site," Lantz advises. "Anything that can be sent overseas is going to be sent overseas." [Edward Mitchell: Common Sense Technology]
comments < 6:38:06 PM        >

I just discovered Python, the way programming languages ought to be. For a quick intro, try this. [Edward Mitchell: Common Sense Technology]
comments < 6:37:06 PM        >

I am developing a new weblog. I use Radio Userland to publish this web site (and others that I use in classes that I teach). Radio Userland is good in that it is easy to use its News Aggregator to automatically fetch updated content from many web sites and present it to me in a long list (you didn't think I actually read all those web site sources I quote, did you?). Radio Userland is also a pain to set up, poorly documented and pictures are no fun at all.

But, I'd like to use pictures from time to time. So, I just registered my trial copy of iBlog from Lifli which runs on Mac OS X. iBlog makes publishing text and photos extremely simple. All I need do is write, drag photos or other graphics right into the editor, and then choose Publish. That's easy.

The new site will mostly contain content from my (very) small adventures, such as local disaster work at wildland fires, ham radio mountain top expeditions and so on - with photos! My life is not nearly as interesting as people like this or this. I will add a link to the new weblog URL when I have enough adventures to make it worthwhile :-) [Edward Mitchell: Common Sense Technology]


comments < 6:36:29 PM        >

President Bush to Announce Congressional Offshoring Program

In a program to make government more cost effective, President Bush will announce today that about 20% of Congressional representatives and senators will find their jobs moved to offshore locations. According to the White House, a U.S. Senator has a base pay of $150,000 per year. An equivalent or better quality Senator can be hired in India for just $15,000 per year, providing a tremendous savings for the U.S. taxpayer. Also, because India is half a world away from the U.S. it is now possible to shift Congressional work around the world to follow the sun. In this way, work can be completed 24 hours per day. When U.S. staffers leave their D.C. offices, their lobbying and campaign work can shift to India for the overnight hours.

According to a new report by Forrester Research, up to one-third of the U.S. federal government jobs are likely to move offshore over the next five years. Another study by the Gartner Group forecasts that the federal government will offshore 10% of its jobs over the coming year. The White House believes it can cut the cost of government by 25% or more by outsourcing elected positions, their staff, and other government functions.

To many government politicians, the decision to outsource activities offshore is fiscally sound - the cost, quality, value and process advantages are well-proven," said Diane Morepesos, vice president and research director at Gartner. "At a time when government organizations are struggling with poor credibility and programs are being scrutinized, offshore outsourcing is becoming a tool for improving service delivery and a source of highly qualified talent in greater numbers."

Sen. Trent (R-Enron) said, upon losing his job, that "It is quite an upheaval." He's moving to Reno to work as a card dealer at a casino where he will earn just one fifth of his original salary. "Making ends meet is going to be tough, but this is all part of the capitalistic system that reallocates resources to their most productive use", he said, followed by a deep sigh, as he realized his most productive use will be dealing cards to tourists.

Sen. Richard (D-Greenpeace) has learned that his position will be outsourced to overseas. He says the "Process is extremely insulting. First they made me train my replacement, who came here on an H-1B visa, and then they gave him my job and shipped him back to India." He thinks voters will be upset with Bush come the next election.

Courtney Smith, an analyst at Forrester, says that the White House is very "hush hush" about this offshoring program, primarily because they fear the negative publicity, but otherwise believes that down the road, it will be best if we outsource the entire U.S. economy. According to Smith, the comparative advantage of the U.S. will be in managing corporate holding companies that primarily employ workers in other countries.

Rep. Charles Congit (D-AFL/CIO) lost his job but decided to join the fray. He[base ']s now a consultant working for the Gartner Group[base ']s Outsourcing program. He travels to India and China for about one week every month, seeking out new opportunities to outsource more elected positions throughout the U.S. "I see huge opportunities to outsource even more jobs!", he says.

Economist Michael Freeman, of Columbia University, says that while offshoring may be painful for those affected, it is good for the country because it will result in the re-allocation of workers to more productive work. He says that unemployed Congressman will just need to re-skill to climb further up the skills ladder. He envisions unemployed Congressman increasing their skill sets to add higher value political services. They may need to go back to school, he says.

Sen. Richard thinks "re-skilling" is a concept that only works in economics theory. Pointing to his Masters in political science and his Juris Doctor degree, he thinks the idea that he can easily replace 5 years of graduate education with a little re-skilling is absurd. Sen. Richard fears that he will be forced to accept work well beneath his capabilities, as the government outsources its political leadership. He is considering going in to political consulting, focusing on juntas and other organizational restructuring topics.

(This is satire. Many quotes have been taken, and slightly altered, from the originals that appeared in the various news stories on this topic, from below.) [Edward Mitchell: Common Sense Technology]


comments < 6:35:18 PM        >

"Longhorn, the next version of Microsoft Windows, will be so different from its predecessors that users may not like it right away, Microsoft Chairman and Chief Software Architect Bill Gates says.". And how is this different than current versions of Windows?

Ironically, that quote compares to this near simultaneous news story about Windows verus Mac OS X: "You might get a Mac if:
1. Style is important, and you want to 'like'' your computer."
[Edward Mitchell: Common Sense Technology]


comments < 6:29:47 PM        >

How to name a product.

1. Make a list of adjectives that apply to the product, things you want to convey in the name. If you don't have such a list you'll never know how to judge the potential names you come up with.

2. Using a thesaurus look up some of the adjectives. Let your mind wander. It's important to play at this stage. Think of people who exemplify the traits listed in step 1. Think of places. Historical periods. Don't be linear. Call a friend and read off the list in step 1 and ask them to blurt out any words they think of. Make up words that convey the adjectives.

3. Now go into evaluative mode on the list from step 2. Cross off words that are descriptive. Those won't pass muster as trademarks. Keep proper names. Made-up words are especially good. At any point you can jump back to step 1 or 2, and add to your lists. (In fact if you don't I suspect your process isn't working very well.)

4. Look up the words from step 3 on a search engine. Cross off names that are products, formats, standards, or in any way are associated with your industry, no matter how remote. Save yourself grief later.

5. Pass the list from step 4 over to a trademark attorney to check them in the USPTO database.

[Scripting News]
comments < 6:28:19 PM        >

Mark Twain: "In the first place, God made idiots. That was for practice. Then he made school boards." [Scripting News]
comments < 6:27:36 PM        >

Bert Bos: "'Design by committee' has a bad name (specs that are a patchwork of inconsistent solutions, often redundant, and thus too big and too hard to learn), but in reality it doesn't automatically produce bad results." [Scripting News]
comments < 6:27:05 PM        >


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Last Update: 8/7/04; 1:59:14 PM Copyright 2004 Steve Brune, All Rights Reserved.
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