And we wonder why these jobs went to India?.
Microsoft stealthily expanding global ech support center in Bangalore." Calls at the centre typically run into 400-500 minutes each, and require a good deal of to and fro interaction between the customer and the Microsoft employee. âo[ogonek]The maximum each employee here can do here is solve two problems a day...."Apparently they work 13 to 17 hours a day?
By null. [
Common Sense Views on Technology]
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Remembering the Pearl Harbor Attack, 63 Years Later. On the 63rd anniversary of the bombing of Pearl Harbor, NPR's Renee Montagne reflects on both stories and artifacts from that fateful day. [NPR News: Nation]
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Told 'ya it was operator error!. Human error at EDS to blame for U.K. outage
By null. [Common Sense Views on Technology]
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