Monday, August 11, 2003

Great Service! I did my weekly grocery shopping at Sentry Hilldale last weekend and ran into my sister's mother-in-law. After visiting a bit, two teenage boys who were collecting shopping carts (the real versions, not virtual) stopped and told her that her flat tire had been successfully replaced. It seems that one of them noticed the low tire when she arrived at the store. They decided that she could likely make it home. Later on, one of the young men found her in the store and mentioned that they should probably change the tire. She gave them the keys and they took care of the problem. I later complemented the store manager on this excellent example of customer service. 9:14:07 PM