Thursday, May 8, 2003|
This is my first post to my weblog in a long time because Radio was on my iBook and my power adapter died, thus leaving me with no way to recharge my battery. This was three weeks ago. I took a drive down to the local Apple authorized dealer to buy a new one. They didn't have one, but they could order me one. It would take "3 or 4 days" to get it. I had them order it. 4 days passed, I dropped by. No adapter. I decided to give them some more time. 4 more days, no adapter. I'm getting angry. I wait a week, they don't call. I drop down there - it still hasn't been delivered. Yesterday, it was almost 3 weeks since I first ordered it. No calls, no adapter. I go to the Apple Store online and order an adapter to be overnighted. It came today.
What is going on here? Is Apple deliberately keeping orders from Apple Authorize Dealers waiting so the irate customers will come to the Apple Store for reasonable turnarounds on orders? |
Last update: 5/19/03; 4:27:09 PM .
