Ken Hagler's Radio Weblog
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Friday, February 11, 2005
 

Nice touches.

Alaska Airlines has a number of nice features that makes it enjoyable and more convenient to fly. The email they send the day before to prompt you to use the web-based check-in system includes such niceties as links to maps of all the airports you'll have to navigate, checklists to remind you what to pack, and weather reports/forecasts for your destination.

And freshly brewed Starbucks coffee with a copy of the Wall Street Journal, along with really helpful staff. I love flying Alaska.

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That sounds nice, but it's still not what I'm looking for. If Alaska Airlines tells the FAA to get lost and allow passengers to get on their planes without going through all that Terrorist Safety Administration nonsense, they'll get my business.
11:40:55 AM    comment ()



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