How to revive a dead Sidekick
After 4 months of daily use I finally experienced a crash with my
Danger T-Mobile Hiptop Sidekick phone.
It totally crashed. Hard. Dead as a doornail.
The online support forum at T-Mobile didn't have any instructions (at
all) for restarting it. The PDF manual, however, did have 1.5
suggestions. The first one, a soft reset by holding down the power
button, didn't help. The 1/2 suggestion says "Try resetting your phone
by pressing." Nothing more. The sentence just stops. As a professional
documentationalist, I laughed and cried.
So here's the answer, courtesy of a short call to customer support.
Open the screen to 90-degrees and notice the little "reset" hole that's
visible. Hold down the Power button and poke a paperclip-end the hole.
Hold it for a few seconds and your Sidekick will reboot. Yay!
Be sure to use a paperclip -- a ballpoint pen is too big to push the
switch correctly. Mac OS 9 users will have a bent paperclip handy
anyway, others should check a nearby desk drawer.
9:12:33 PM 
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