Colorado Water
Denver Water is debating a rebate of surcharges from last summer, according to the Rocky Mountain News [October 13, 2004, "Water panel may refund surcharges"]. From the article, "The Denver Water Board, stung by sharp criticism of its summer surcharge program, will debate today whether to refund millions of dollars to angry customers who say they reduced water use but got hit with pricey fees anyway. The surcharges, intended to force people to keep water use down this summer, generated about $14.4 million for the utility, which serves 1.2 million metro-area customers...Among the measures the board is considering is a refund based on the amount of water saved. Homeowners who can demonstrate they saved 30 percent - the stated amount needed to protect drought-stricken reservoirs - would receive a full refund of any surcharges, while customers who reduced water use by 10 percent would see a 10 percent refund on any surcharges paid."
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