Tuesday, November 12, 2002

How Idiots Track Success (HITS). Martin White has written a blog entry discussing ways of measuring intranet success, such as usage stats or surveys. This is certainly a difficult area, one that I think we are all still struggling with. To quote Martin: Web page... [Column Two] 9:17:00 AM

The Trillion-Dollar Question. Jakob Nielsen has released another alertbox, this time discussing the value of a usable intranet. To quote: The average mid-sized company could gain $5 million per year in employee productivity by improving its intranet design to the top quartile level... [Column Two] 9:16:27 AM