02 July 2001

Tog on How to Avoid Getting Lynched (when delivering a report) Bruce Tognazzini is a star. One of those people who write stuff that invariably leaves you understanding the world better, and bye the bye makes you feel a bit better about yourself. He's an usability guru, and during his 14 years with Apple, founded the Apple Human Interace Group that designed the revolutionary Mac interface. He's now a principal with the Nielsen Norman Group, the "dream team" web design firm. His June column is a lovely article How to Deliver a Report Without Getting Lynched. Some gentle reminders for all of us. 4:05:08 PM