Saturday, January 15, 2005

Creative Problem-Solving Process. Dave Pollard writes, "It appears there may be as many as 12 steps in the process involved in solving problems or making critical decisions, whether in a business context or a broader social context." He presents this process in a useful and clear diagram. What's interesting is that the diagram makes it clear that problem solving is a distributed process, with no individual performing more than two or three of the twlve steps. My own work, for example, revolves around the 'Understand', 'Organize', and 'Think Ahead' steps. Perhaps 'Reach Out' as well. By Dave Pollard, How to Save the World, December 28, 2004 [Refer][Research][Reflect] [OLDaily] 9:15:52 AM      Google It!.