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Saturday, January 18, 2003 |
11:44:52 PM
From the folks who took down Excite and promised to just switch you over to ATTBI, the 5 most hated letters in broadband.
"More than 100,000 Chicago-area customers will watch the part of their e-mail address that appears after the "@" sign change from "attbi.com" to "comcast.net."
"We empathize with our customers and realize this is an inconvenience," said Patricia Andrews-Keenan, an AT&T vice president of corporate communications in Oak Brook. Comcast delivers address changes to AT&T users [via Chicago Tribune] -
Inconvenience ? Empathsize ? they have got to be kidding. I think this company is the biggest bunch of knuckleheads on the face of the planet. They are doing this to make their life easy and more money while it will mean 100,000 people will be sending you and I love notes saying, "my broadband provider is too lazy to maintain two domains and worse they know ATTBI is the saddest brand on the face of the earth so I will have a new address which you will have to change in your address book if you want to email me again." Krap.
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11:40:21 PM
"A Divine subsidiary, RoweCom, collected at least $50 million from as many as 4,000 libraries for subscriptions last year, but failed to pay the publishers. The money was used to pay RoweCom's operating costs and debts, Divine executives have said." Divine in talks on libraries [via Chicago Tribune] - Looks like stealing to me. Divine one of Chicagoland's finest ;-) And worse, Divine is worth like, nothing. How on earth are they going to cover this ?
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11:30:15 PM
"Your black ink cartridge has expired." Turn back clock to trick internal clock [via Chicago Tribune] - This is Jim Coates responding to a new one on me and a nasty one at that. HP selling ink cartridges which expire and the HP printer will quit using it. This is krap. They get their butts kicked my millions of small businesses refilling ink cartridges so rather than sell their ink cartridges at a more competitive price or refill them and sell them to us or sell us the ink and let us do it ourselves, they instead create a situation where they can effectively make you go out and buy more ink exclusively from HP. Kleptocracy anyone ? BigCos stealing money from their customers and trying to squeeze out the small guy who is beating them at their own game.
Until today, I buy exclusively HP printers because they are better than anything I've ever put my hands on from anyone else. Epson really sucks. Canon ? eh. This kind of poor business practices will lead me to take my business elsewhere (or keep refilling my old ink cartridges and never upgrade).
Jim completely misses the boat by telling them to turn back the date. I tell them to ask for a refund since the HP cartridge no longer works in the HP printer. Maybe he could have given you both suggrestions. Should they elect to not return your money, the printer goes out the window or under the sledgehammer and I never buy another piece of HP gear again in my lifetime. Oh and send Ms. Fiorentino a note to let her know we won't be buying again.
What's the HP logo say ? Invent ? Extort seems more accurate to me.
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6:13:39 PM
Reuters: "A top music industry representative says Internet service providers will be asked to pay up for giving their customers access to free song-swapping sites." [via Scripting News]
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© Copyright 2005 Kevin Malm.
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