Being a tech person myself, I understand why we don't want to admit we don't know something or are in a "gray" area of our knowledge. What I don't understand is why so many of us don't have the integrity to be honest about it. I just reformatted my Dad's Apple iMac DV SE and reloaded his OSes and applications. He had a problem with his modem connection, and took it into an authorized Apple repair shop in Kentucky. He was told it was a software issue caused by a program called Conflict Catcher, and was charged for a few hours of labor to reload the OS and fix the problem. The whole thread about Conflict Catcher causing the problem is a solid tip the tech didn't know what he was talking about. That software is rock solid (I've used it myself for years.), and frankly couldn't have caused the problem Dad was having.
When he got the computer home, he had more problems than before the "fix". Programs wouldn't uninstall due to security issues, and he couldn't print or use external peripherals. He's using Apple's OS X, and the "fix" they applied at the shop thoroughly screwed up his system security. I tried a few things to get the machine to recognize an admin-level account, but eventually had to wipe the drive and start over. He should have just let me handle it in the first place and saved a lot of money.
And we tech people are amazed at how poorly we are thought of sometimes...
10:41:31 AM 
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