Knowledge Management. An interview with Robert Buckman of Buckman Labs in Singapore's Business Times [via Mohan Narendran's comment on John Robb's blog]: We found that over 90 per cent of the knowledge in the company was in the heads of our people and it was changing every minute of every day. It [E M E R G I C . o r g]  I am blogging a blog that points to a comment on my blog.  Say that ten times fast.  Regardless, this is a great article that says basically that KM as it is practiced now is wrong.  It only deals with explicit knowledge, which represents only 5% of corporate knowledge.  The value is in finding a way to share the 90% of corporate knowledge in people's heads.  The answer, of course, is K-Logs.    [John Robb's Radio Weblog]

Agreed. By going to transparency in terms of process throughout an organization, you eliminate the fiefdoms that tend to pop up, and allow information to flow freely.

This eliminates the "Not my department" syndrome that I've seen in many a business, which can hamper information flow throughout a company. Information is the lifeblood of a company, letting ti pool up in one area is a bad idea.

10:57:23 AM