Informationweek interviews Ray Ozzie as a sidebar to their main story on collaboration titled Come together
Ozzie says collaboration needs to fit into the way people work -- and although today's workforce is increasingly mobile, it isn't always connected to the home office. That means process-oriented technologies are useful only some of the time. "During the Web era, everyone had this dreamy vision of people being connected all the time," he says. "People need to understand that companies that sell processes aren't addressing the way people work."
