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Sunday, March 31, 2002 |
Why people don't buy jeans online - Tech News - CNET.com
Discussed personalization (passive--done by the site) vs. customization (active--managed by the end user.) Customization is active and gives the end-user the ability to customize the information presented, for example, start-page information, alerts, report format.
Comments 6:34:21 AM 
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© Copyright 2002 Bob Olwig.
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