"In the anthropology of law firms, a few basic divisions stand out. There are those who earn fees (lawyers) and those who don't (staff); and those who understand technology (IT staff and a few lawyers) and those who don't, even though they must use it (most lawyers). "
This is a great article, and not surprisingly the discussion takes place in the offices of Bartlitt, Beck -- a firm that "gets it" both as to using technology and finding alternative fee arrangements (and a firm where I had the pleasure of shooting a few hoops on their indoor basketball court). [Law.com article]
