The Times Picayune reports today on Nagin's idea of an Internet based communication system to make City Hall more efficient and responsive. The website will allow people to ask questions that get routed to the appropriate department and receive quick E-mail responses. According to David White, the mayor's transition team co-chairman, the goal is to capture information from the responses and build a knowledge base. The website is not fully implemented, but it can be previewed here and here.
I don't know much about how they plan to implement this, but I would hope they would use K-logging and explore the Userland stuff to see if it could make their task easier. I sent them an E-mail and hopefully they'll follow up.
