"I originally wrote this article about law firms and KM last month, but a conversation with Ernie last week, today's link to the Global Counsel article, and an e-mail I just got from Buzz prompted me to include another link." [via tins ::: Rick Klau's weblog]
I have really enjoyed talking to Rick about the infrastructure of the legal system. Whenever I feel really frustrated I think I'll call him. He understands the reason why lawyers have trouble embracing technology better than anybody, although I know that Denise understands too. Hopefully, things will change sooner rather than later....