28 August 2002

Speechtech Q&A with LocusDialog: interface is king LD's Larry Disser says that the interface is the key driver for market growth: Mass acceptance of the interface is the ultimate driver of exponential growth. This will be accomplished through higher user awareness and penetration rates which, in turn, will be accomplished through mass deployment. Mass deployment requires products and applications that - Validate re-usable ROI models - Respond to mission critical communication problems - Are friendly and welcoming, especially to new users - Are not intimidating to deploy and support Additionally, a parallel can be drawn with the reasons behind the market growth voice mail experienced. The more people interact with properly deployed speech applications, the more users will expect this interface - speech then becomes a "must have" instead of a "nice to have." 11:56:57 PM     comments