12 November 2002

Smart paint creates, repairs chameleon tanks US spends many millions a year repainting military vehicles. Nano-paint might help. 12:56:31 AM     comments

Anderson on multi-modal customer support in call centres good comeback on articles multi-modal customer support from a call centre perspective by Paul Anderson 12:54:14 AM     comments

US elections 2002: comments on usability of electronic voting systems - a B+ report: Touch screen voting machines a hit - and a C- report. Kind of related: BBC tells us why websites are getting easier to use. 12:51:30 AM     comments