The Difficulties with Names: names have a zipf-like distribution - Smith covers 1% of the US population, the top five names have 5%, 2,000 cover 50% , the top 50,000 only gets us to 80% of the population, and one in a hundred names is unique.
The W3C's Voice Browser Working Group has released a new working draft of CCXML, the Call Control Language
TellMe has 16 of its top 20 wishlist customers bagged, and may roll out 411 (directory assistance/enquiries) services for network operators in the next months. Apparently they haven't updated their website since 2001 because they don't need to bother.
