Tuesday, May 28, 2002

Applying UHC Experiences to our Project The conversation tonight had some interesting application to Ravi and my project...As the presenter discussed the "members"...It reminded me of the intended audience of the site Ravi and I are working on, Course Owner, Generalist, Recruiter, and HR Leader and how the likes and dislikes mentioned tonight of UHC's members might relate to the HR audience and their likes and dislikes with a community site? I chunked the comments into what, how and who and put like and dislike next to each other to see if some insights emerged for the community site audience. WHAT: Liked about the What - Current and accurate information, Multidisciplinary discussions, diversity of feedback Disliked about the What - too much information, did not know enough about people that were submitting Insight about the What - Current, accurate, integrated, targeted, contextualized --> different views for each of these communities? HOW: Liked about the How - convenient, quick to use, fast response time, easy to use, email notification Disliked about the How - confusing to navigate, difficult to gain entrance, preference for list server communications Insight about the How - Convenient, secure/easy balance, feedback, quick --> How can we provide feedback to users? WHO: Liked about the Who - Increased collaboration and sharing among UHC members Disliked about the Who  - not much participation; did not hold interest Insight about the Who - increased sharing with those already sharing, no particvipation will kill it --> Which audience community already shares? about what? 11:47:30 PM     KM Study of Star Wars It may be that this class has clouded my perspective on life so that I now see references to knowledge management everywhere.  When watching Star Wars there was a comment that went something like, you as a Jedi should know the difference between knowledge and wisdom. Isn't the whole Jedi training regimen about wisdom? Knowing right from wrong and understand how to discipline oneself? It struck me that although this was clearlyu set far in the future and they had made major progressions in artificial intelligence (droids and modified clones) the difference between knowledge and wisdom is still something that is taught through apprenticeship and reflection. Why else would Yoda speak in hints and riddles that end with a pronoun?       11:31:09 PM

© Copyright 2002 Blythe Westbrook. Last update: 5/29/02; 9:27:05 PM.