IE: Are there other business drivers that you foresee as being engines of growth for BI companies in the next few years?
PENDSE: It's certainly not going to be BPM. Rather, the big one is going to be the much greater need for decent financial reporting, as the Enron, WorldCom, and numerous other scandals demonstrate. That's true right now in the U.S., and the trend is going to ricochet all around the world. Boards of directors have had an easy ride; now, they'll really have to take an interest in what their companies are doing — no more saying, "Not our fault, we didn't know all the bad stuff our companies were doing" — and they're going to need BI to do it.
