Thinking about capturing knowledge.
[Curiouser and curiouser!]
Matt - Does your well thought through and elegant diagram suggest that knowledge can be "captured" by some system?
If so I prefer the BP approach where they reject some form of "capture" and see instead that knowledge is most deep and useful in tacit form embedded in a person. So instead of capturing knowledge, BP make it easy to find the person who has the know how.
For instance in my case as a novice blogger, Critt Jarvis has kindly given me the code to set up a category section and a blogroll. Now Richard Gayle is helping me automate the blogroll. This quite different fro say a FAQ which would be the knowledge in "capture" form. For me the novice, being mentored by a person is 10 times better than reading about the technique.
8:10:26 PM 
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