Why Ebay Works.
"We make our money one dollar at a time, literally $1.72 per listing, and a final value fee if the listed item sells."
"our users are on track to trade $21 billion worth of merchandise. "
"what eBay does is create efficient markets where there were quite inefficient markets before. We’re the major player in the two inefficient parts of the overall [product life cycle] bell curve. "
If you want more details and don't my slogging through powerpoint check out the latest corporate presentation.
I think that eBay is the best example of the Support Economy yet. Anyone who cannot see the power of creating a trusted place and facilitation as the new way of doing business - look out. Check out the PPT has a gold mine of stuff - Adam Cohen's Book - see link - is great too.