Wednesday, March 26, 2003

Creating change. From Dave Pollard's excellent new blog, How to Save the World, comes a piece of advice that could be helpful for people who want to effect change in just about any sphere of activity. It also hints at the challenge inherent in such an agenda. [...] Change Management is all about getting people to do different things, or things differently. In business, the guru of the moment on this subject is John Kotter. In his book Leading Change he describes the eight steps to getting people to do different things or things differently, and they are irrefutable: Establish a sense of urgency Form a powerful guiding coalition Create a vision Communicate the vision Empower others to act on the vision Plan for and create short-term wins Consolidate improvements  Institutionalize the change The underlying principle here is that, in business as in real life, you don't bring about sustained, meaningful change by edict. You need to persuade, enthuse, and engage people in sufficient numbers to change behaviours, laws or processes. If you want to do this in your business, buy Kotter's book, since that's what it's focused on. But the same preconditions apply to political, economic, artistic, scientific, spiritual or moral change. Whether the change agent is a preacher or a politician or a philosopher or a post-modernist, the process is the same. [...] [Seb's Open Research] Good advice 9:28:06 AM    comment []