What's new in Europe is not comparatively poor policing, but rather the combination of two trends: laws disarming civilians and the formation of persistent, crime-breeding ghetto cultures analogous to the U.S.'s urban underclass. Both trends are clearest in Great Britain, where violent assaults and hot burglaries have shot up 44% since handguns were banned in 1996, and police now find they have to go armed to counter gangs of automatic-weapon-wielding thugs in the slum areas of Manchester and other big cities.

5:06:03 PM    

This is from a site that appears to be aimed at Information Architects
2:01:52 PM    

...you must never, ever tell [Italians] how to use a product. You merely suggest what they might consider doing with it, according to Carmella Esposito, a former United Nations translator who now works as a freelance technical support consultant.

“We have noticed that if a manual said, ‘Do not ever do this,’ we would then get many calls from people who had broken their machines by doing just that,” Esposito said. “They read the documentation and took offense to its tone so they had an argument with the product.” 11:56:57 AM