Dear Dominos,
Tonight I thought I treat my family to a Dominos pizza meal, but I am sorry to say that we are not happy. Let me detail exactly what has happened:
- we were unable to place the order by telephone, because the Domino person taking the order had a defective telephone and was unable to hear us properly. I hasten to add we experience no similar difficulty with any other telephone caller.
- we then decided to order over the internet.
- there were no special deals available over the Domino's internet, we were forced to pay full price.
- when our pizzas arrived, they came with a leaflet that explained we could have a special deal this month which would save us over 6 pounds (10 dollars)!
- despite coming in special "oven hot" boxes, the pizzas were actually only luke warm
- our pizza bases were so tough we could hardly chew them, in fact they tasted like cardboard.
- there was so much salt in the pizzas that we are left with a salty taste in our mouths, and we have had to drink lots of water to try flush the horrible taste away.
We now feel cheated out of our money. We feel like we have eaten a bad meal. And we feel very upset with Dominos.
In light of the terrible evening we have had, I would like you to give me a 25 pound voucher for our next meal, and an assurance that these types of problems will not occur next time.
Regards,
Richard
7:39:39 PM 
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