Saturday, August 03, 2002

VARIOUS GARTNER ARTICLES Avoiding Failure in Large IT Projects: New Risk and Project Management Imperatives Network and Internet Services Worldwide Cluster Research Defining IT Services Research and Development MSP Association Embraces ITIL, but Tough Love Is Needed Value Emerges From IT Services Research and Development Services Market Metrics Worldwide Cluster Research Future of Outsourcing Outsourcing Cost Reduction Creates Paradox: How to Still Make a Profit Offshore IT Services Provide Strategic Sourcing Options Risks Give Way to Opportunities for IT Services Vendors Lessons Web Services Companies Must Learn From ASPs Service Process Optimization Provides Efficient Management and Delivery of IT Professional Services Support Executives Predict Future of Support Services Industry Monitoring Industry Buying Behavior to Sustain Market Relevance Careful Planning Is Key to Success for BPO Offerings Marketing IT Services: Role of Influencers Changes IT Services Buying Decisions IT Services Companies Must Adapt Solutions to Market 8:56:03 PM

© Copyright 2002 Alan F. Dawkins.