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Saturday, July 06, 2002

Weblog by e-Mail

Matt Mower says he is working on a Radio Tool that will let us send categorical posts out via e-mail. This sort of service is a boon to those wishing for as many routes as possible to their audience.

As for me, well, it just creates on more way to be ignored...

Blogging by email. Radio wishlist > Post to email..

Dale Pike writes:

I want to be able to designate a category and have that post sent as an email message to a pre-determined address. This would allow me to further consolidate my communications and have a more streamlined "write once" approach to my messaging.

[a klog apart]

» I need exactly the same thing to keep legacy people in the loop.  I'm trying to knock up something very quickly as a tool in Radio.

Basic features:

  • preferences per- subscriber email
  • filter by category & by liveTopic
  • immediately, hourly or daily feedings
  • send either complete post or permalink+title

I had originally thought about making it a program that subscribed to an RSS feed and emailed it out.  However this seemed like a lot of work and a way of re-inventing my.userland.  I'm trying to KISS!

[Curiouser and curiouser!]

A Solid Intranet in Eight Steps

"Paul Holbrook" points us to another good intranet article from New Architect on intranet design. I really like points:

4. Put usability before consistency.
5. Start small and grow iteratively.
7. Evaluate against measurable objectives and criteria.
8. Make your intranet accessible.

Thanks Paul!

Article: A solid intranet in eight steps. I've never built a built a full-corporate intranet site, though I've been in a few efforts to build group sites. Even those efforts could have used the information in the article Theo Mandel has written: A solid intranet in eight steps"
[Paul Holbrook's Radio Weblog]

Business Requirements for Classifying Content

Reference material for content classification.

A couple of articles from KMConnection I found from Paul's site:

Business Reqs.

Can't get enough Classification. I picked a reference to something called faceted classification from High Context. The back credits on where this comes from are getting a little deep for more (more on that later), so I'll just quote the item:

Faceted Classification.

[Paul Holbrook's Radio Weblog]

Down the Rabbit Hole

David Gammel's post on Yahoo! Groups: K-Log lead me to High Context, where David had blogged a post from fellow Atlantan Paul Holbrook. Paul and I have traded a couple of e-mails before becasue I saw a couple of posts in the Userland forum. Paul has a very interesting background -- even doing some work at PARC -- and I wanted to talk to him about possible intranet design. But I haven't been tracking his site. I am now.

Among others, Paul had this interesting post on what happens when you start to research something via blogs:

Down the rabbit hole of blogging .... Sometimes following other people's blogs is like talking to someone who won't shut up: you ask one question, and you're in for a 15 minute answer. Well, it's a little like that, except it's not: it's a lot more interesting. Case in point: I pulled a little piece out of my news aggregator this morning on a k-log pilot experiment, and many hours later, I'm left with a pile on interesting pages scattered around my screen that I'm trying to make sense of. (I can't even remember where I found the reference to the k-log item; it's already gone from my aggregator.)
[Paul Holbrook's Radio Weblog]

BTW Paul, I got my RSS feed truncated. I've added you to my Aggregator and my blogroll. This k-log stuff is getting really interesting.



Feedback from a K-Log Experiment

David Gammel reports on his first K-Log experiment. It's a quick post and a useful read.

[...] My own experience returning from a week of vacation really illustrates the benefits it has had within our own team. The first thing I did yesterday was fire up our team klog and read what had been going on while I was out last week. I immediately saw a couple items that needed my attention (which I dealt with in a few minutes each) and got up to speed on what the rest of the team had been focusing. All before I had finished my first cup of coffee and long before I had made it through my backlog of 200 e-mails and a few voice mail messages. (See John Robb's comments on the communication efficiency of klogs.) [...]
[High Context]

David has lots of other good KM and Usability items, too.



What We're Doing When We Blog

This Meg Hourihan article on the essence of weblogs is good background for K-Log experimenters. Another example of great info brought to us by "John Robb" via Yahoo! Groups: K-Log.

As bloggers, we're in the middle of, and enjoying, an evolution of communication. The traits of weblogs mentioned above will likely change and advance as our tools improve and our technology matures. What's important is that we've embraced a medium free of the physical limitations of pages, intrusions of editors, and delays of tedious publishing systems. As with free speech itself, what we say isn't as important as the system that enables us to say it.
[O'Reilly]

Requirements for K-Log Home Page

From one of "John Robb"'s recent posts to Yahoo! Groups: K-Log:

[...] Here is what should be on a K-Log home page (it is easy to set up the K-Log install process to ask for this info and insert it into the template):

1) E-mail link (or spam free e-mail link if it is publicly accessible).

2) IM link. IM status (online, busy, be right back, away, on the phone, etc.).

3) Phone number.

4) Address.

5) Bio. Including current position and responsibilities.

6) Picture.

7) Extranet weblog implemented as a category. As much or as little data on what you are currently working on as warranted. [...]

Maybe Scott can see what's required to get a live Jabber status icon going as part of his Jabber research.



Searching for ZCB -- Zero Contribution Barrier

My intranet/groupware philosophy can be summed up in three words -- Zero Contribution Barrier. Any barrier to effective, convenient contribution should be eliminated where possible, minimized if not eliminated. If you want people to expose what they are thinking -- in order to both capture the best they have to offer and to improve their understanding -- you have to make it EASY for them to contribute and use the system. In simple terms this means give them as many ways into and out of the system as possible.

Thinking about this got me to thinking again about finding the maximum number of ways to get info into and out of an intranet. A search for NNTP in Yahoo! Groups: K-Log lead me to "Duncan Smeed", a university professor in Glascow. Duncan uses "Conversant", a Radio-compatible groupware product from Macrobyte Resources. Here's what he said:

[...]

Fourthly, Conversant provides subscribers to the site to create, and respond to, messages via (i) a web interface (HTTP), (ii) an e-mail interface (SMTP), (iii) a newsgroup interface (NNTP), and also to a certain extent (iv) a remote procedure call interface (XML-RPC) which allows other forms of interaction to be built; for example using Userland's Radio

. This richness and variety of interface means that I, and my subscribers, get to use the interface that we find most convenient. In my experience the easier something is to do the more likely you are to do it. For example, posting a quote from a page on the web is, in my case, a simple matter of highlighting the text of the quote, then clicking twice - once to invoke the javascript bookmarklet I use to capture the text and the URL from the page which is then used to prime a textarea form in a new window, and the other to submit the form to my weblog. Two clicks. Two seconds. [...]

Macrobyte makes several products to support Radio Community Servers so I suspect there is some synergy here, and it looks like part of the Macrobyte site is created in Radio (similar look and feel, don't you know). I don't see anything about RSS syndication in Conversant, maybe that's a Radio thing.

Macrobyte software is affordable and they offer a hosted service. They also offer system design and consulting. Maybe someone to talk to for triangulation...



RIAA Goes After Corporate P2P

I have reservations about posting this, since it just helps spread the public scare tactics of BigContent. But it's important in as much as I think P2P can play an important role in corporate information exchange and it points out the need for som epolicies about just how and what can go on a P2P server.

BigContent strikes $1 million deal with Arizona corporation over an internal P2P server with illegal MP3s.

Peer-to-Peer Web Sites Grow 535 Percent. Lawsuit Settlement Finds Corporations Liable for Allowing Access to P2P Apps
[Content Wire - Digital Copyright]

K-Logs, NNTP, and Knowledge Management

I understand how the K-Log links into a discussion forum via comments. And I understand how that discussion group can be combined with other tools to feed back to the K-Log. But I've sort of lost sight of how the NewsGroup fits.

Jon's book, Practical Internet Groupware (out of print but available used and online at Safari) was one of the first, and maybe the best, book available on using standard Internet protocols for groupware. It's a great book to read for ideas. And Jon ran the entire Byte publication team on a system similar to that he describes.

But he later admitted that the structure required for NewsGroups to work was cumbersome. I wish he would discuss how he thinks NNTP could fit into a POMO KM (a JOHO term) system. I like the idea of simple, open protocols. And I like using NewsGroups for support when companies offer moderated groups. But I'm having trouble weaving the two together.

Microsoft, NNTP, and the mismanagement of knowledge management. Robert Scoble has a theory about why Outlook doesn't include a newsreader: ...
[Jon's Radio]

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