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Thursday, November 21, 2002Six Sigma and KMcomment []
Professionals in both arenas can learn from each other. Six Sigma can learn from KM how to recognize knowledge, as well as processes. Joseph Hofer-Alfeis from Siemens said, "Six Sigma is oriented to the quality of products and processes. If you think of a knowledge-intensive business, 'Six Sigma for knowledge quality' -- the quality of the proficiency, the quality of knowledge flows, and the quality of description knowledge -- should also be a very interesting thing. And exactly what we do with our business owners, when you make a knowledge strategy, is a Six Sigma process; and it ends up in business improvement actions [by] improving the knowledge."
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ContactTerry W. Frazier 1041 Honey Creek Road Suite 281 Conyers, GA 30013 770-918-1937 office 404-822-6014 mobile
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This Page was last updated: 11/28/2002; 6:21:48 PM
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