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Saturday, August 10, 2002

Integrated Blogging Functions and KM

I wonder how many of Matt Mower's points are covered with Traction Server, and how easily Traction can be integrated with other, larger systems? Also, with the work David Gurteen is doing in Lotus Notes, and Trellix now including weblogging functions, how long will it be before most KM systems include basic blogger functionality?
Integrating klogs with Big-KM.

In order for klogging to be successfully I think it is going to have to come to an understanding with Big-KM.

Example:  BigCo has invested half a million dollars in a big knowledge management system for their world-wide operations.  This kind of investment can become a lode-stone around any other systems neck.  For klogging to thrive here it is going to have to integrate.

Here's one idea I have for how this could work.

  1. Extend Big-KM System-X so that it can aggregate RSS feeds like Radio, MT and others do now.
  2. Extend your klogging software to allow per-post meta data.  (liveTopics does this for Radio)
  3. For each project in System-X define a set of topics that will act as trigger phrases for that project
  4. Get the kloggers to use those topics when they want to involve a post in a particular project
  5. Now subscribe System-X to every klog in the organization and watch as it indexes and archives all that information.  Each project grabbing only those postings that are appropriate (by use of the trigger phrases)
  6. This means that the klogs add value to the big-KM system.  Suddenly it doesn't just have the dry dusty project documention, but all the live vibrant stuff that people are really doing!
  7. Now extend System-X to generate a per-project RSS feed.
  8. If I am on the project I can subscribe to this feed.  Now instead of receiving email from System-X or having to go to an arbitrary web page, I get all the "official" project stuff (new documents, forms etc...) delivered in my RSS stream.

Closing the loop between the big-KM and the klog so that they both add value to each other.

Just an idea... [Curiouser and curiouser!]



Factory Tours -- BN.com

One of the great things about my job is the chance to go into some very cool places (at least they're cool if you like huge, sophisticated machinery running incredibly complex, automated tasks. If you've never been into a major daily newspaper printing plant you have no idea what you've missed.

This week I went into the Barnes & Noble distribution center in Memphis, TN. I've been there before but it still amazes me -- 300,000 sq. ft. of space housing a $12 million automated book handling system that guides human pickers with RF-based scanners and then transports, sorts, matches, packages, weighs, stamps, and ships 10s of thousands of packages a day -- error free. It's one of the most incredible things I've ever seen.

The level of software integration they have achieved is incredible. Sometimes orders are processed in the warehouse within an hour or so of being placed on the web. This really is the future of book sales.



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