Chad Dickerson writes about his negative experience with California's online vehicle registration. Vehicle registration is typically one of the premier online applications for a given state and is prominently featured on egov portals. I've been registering my vehicles online for several years with nothing but good experiences. I wonder if California did as much user testing as we did in Utah. If you have had a negative experience with Utah's Renewal Express system, please let us know. Hopefully, 24x7 live help (our new portal will be available later today) will make this type of experience less frequent.
1:24:22 PM 
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