Tuesday, May 9, 2006

U.S. Mac users receive best support: "Users said that most manufacturers provided "dismal" free tech support, with the exception of Apple's support for desktops/laptops and IBM's support for laptops. "Apple's support for desktops and laptops and IBM (Lenovo) for laptops. Apple solved 76 percent of survey respondents' problems, and IBM (Lenovo) solved 64 percent." (Via The Macintosh News Network.) 7:16:56 AM

The Mask of QuickTime: "What do you do when your QuickTime movie has ugly artifacts around the borders? Use QuickTime Pro’s unlikely Mask feature to slice ’em off. Here’s how." (Via MacDevCenter.com.) 7:03:11 AM

Background: recently McAfee issued warnings that Mac-affecting malware attacks may be on the rise. This has prompted a few responses from people not in the business of selling antivirus software: The ZDnet editorial: "It may be true, as McAfee says, that from 2003 to 2005 the number of discovered Mac vulnerabilities increased by 228 percent while Windows only saw a 73 percent increase. But that’s like saying that in the last decade, deaths caused by choking on ice cream were up by 200 percent while deaths from smoking only went up by ten. Like the ice cream, shining light on McAfee’s claims makes them melt away — when we asked the company how big the risks actually were, it admitted that there was “no significant risk” at the moment." Expert: McAfee Mac Security Report Is 'Scaremongering': " 'It is a speculative house of cards resting on a foundation of shaky statistics and questionable assumptions.' By Walaika K. Haskins, NewsFactor Network" (Via myapplemenu.) 6:49:58 AM

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