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This is a holding bin for thoughts on knowledge management, posts that others have made on KM, and links that I want to remember.

 



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  Tuesday, August 20, 2002

Testing
Please ignore.
comment []  5:32:45 PM    
categories: km
This is a gem.
This is a gem.
Roland's Natural Klog Progression..

I spoke of four klogging roles last week: catalyst, coach, armorer, practice leader. Matt Mower advocates the the role of "Intranet Editor:"

Much as the users of a Wiki should occasionally re-factor pages that are becoming "busy" I think that a good intranet editor should be grooming the klogs in their organization and drawing together useful strangs to form part (or all) of the static intranet.

Roland Tanglao builds on this:

I think a natural progression for knowledge is:

  1. blog breaking news
  2. harvest it periodically (say weekly) into an FAQ and/or other knowledge base type of documents
  3. Put the link into a a directory that supports transclusion like Manila style directories.

K-Log => (FAQ or other knowlegebase article) => directory.  

K-Logs need to be periodically (at least once a month) harvested for content that should go into an FAQ or other knowledgebase document and links that that should go into a directory. This is the job of a K-Log editor :-)! I have been trying to do this with VanEats but after a klog gets to a certain size, it really needs to have some time set aside for it.

Practice Leader is probably the closest to a dedicated multi-author editor. Summarizing work in a field, showing the aggregate progress and useful threads. Structuring knowledge into FAQs or other KM systems may be a natural progression, especially as klogging tools and KM tools build bridges.

Entropy, bad.

Fighting entropy, expensive, slow. 

Self-review is a powerful tool for learning. Going over my own posts for the past week, month, and quarter has shown patterns I missed, ideas I was skirting but never wrote outright. It reinforced brief social connections, blogs to which I linked to and people with whom I briefly corresponded. It takes concentrated time and effort. It helps me to print out all the pages on my blog for that period; something about shuffling through paper.

Folks are trying hard to automate this work. Summarizers. Cluster analysis. Text to Structure converters. Taxonomy systems.

But the expert author of the original content is often the best judge of relevance.

[a klog apart]

comment []  12:41:00 PM    
categories: km



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