Are RSS readers too hard to use?
Peterme says yes, but he thinks it can be fixed. The Shifted Librarian says no, not necessarily, and she is happy with things the way they are. This just illustrates a basic problem we have right now with incorporating new technology into existing processes.
If an entrepreneur is going to use a weblog/RSS feed to publish a newsletter, this is a problem that must be considered. Until Yahoo!/AOL/MSN/Google get something RSS-compatible built into their tool bars, a subscriber must:
1. Find a reader/aggregator, download it and install it;
2. Learn how to use the reader/aggregator;
3. Remember to check the reader/aggregator just like email is/used to be checked frequently.
It is simple for early adopters to go 1-2-3, not so simple for regular people, not so convenient for really busy people.
If you are going to add an RSS feed or replace email newsletters with RSS, remember that there is some subscriber education/change management to be done first.
Consider making it really easy to find, download, and install a reader, or to use one of the online services (always remembering that what is free today may not be free tomorrow).
It may be more effective to set up the newsletter temporarily on a web page with password-controlled access, then go to RSS.
It all depends on how important it is to your business to be able to collect opt-in contact information.
12:02:23 PM
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