For technical questions that relate to the Microsoft Windows operating system, of which there are at last count about 4.23 million, an excellent resource is the Microsoft Most Valuable Professionals site.  Here over 600 recognized MVPs congregate to volunteer their time to answer these questions.  The site is not sponsored by Microsoft, although the designation of an MVP does require that one be recognized by the grace of the company's support engineers and team managers. 

Linked from the home page are a number of useful substantive sites covering several MS products.

Now if this volunteer corps could only band together to help Microsoft itself develop safe software. 

7:58:42 AM