Customer Connections
Several of us from ITS met with a slew of eREP folks down in American Fork to discuss UMD and authentication. We have had a lot of contact with them about UMD in the past, but we haven't really made a solid connection until this meeting. I basically described the whole shooting match on the whiteboard and we answered questions. I find that if our customers understand our products, they see how they can use them to accomplish their business objectives. Now, we have been talking to eREP and collaborating with them in the past, but I feel like we are moving into a new phase where they know and understand what we are doing and we know and understand what they are doing, and we work together to meet business objectives.
This is the kind of relationship that I want to build with more of our customers. I put out an email to some IT directors offering to come and describe UMD and authentication to them as well. It's extremely important that we get the word out. In the next little while I will post more information about UMD here on my blog, and elsewhere.
3:35:14 PM 
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