categories: Weblog Technology Stuff

Now I've got OneNote on my new and awesom Toshiba m200 convertable, but I have barely done more than launch it and install the keycodes.  So maybe I need a book to inspire me to explore its functionality - particularly for taking notes (with sound) during meetings.

 

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Take Note.

Todd Carter's Microsoft OneNote 2003 for Windows - 50 Book Challenge.

Microsoft OneNote 2003 for Windows (Visual QuickStart Guide)
Carter, Todd W.
A useful quickstart to using OneNote, particularly given that you're likely to get OneNote without a manual. Like most of these "manual replacement" books, the emphasis is on walking you through all the menus and options. What it doesn't provide is much in the way of guidance about how you might want to use OneNote as a component of your day-to-day work. While there appear to be books coming out now that address that issue, I would suggest you start with Chris Pratley's WebLog as a source of real insight into OneNote

[McGee's Musings]

I've been using OneNote a reasonable amount lately, particularly for taking notes at conferences (I don't have the luxury of SubEthaEditing).  If I have a complaint about OneNote it's that it doesn't provide the flexible output options that I would like -- I guess I'm still waiting for TinderBox for Windows really.
[Curiouser and curiouser!] comment [] 269 7:50:15 PM .

categories: Friends & Extended Family, Professional Stuff, Weblog Technology Stuff

Ditto - Congrats on the New Position Werner!

Werner and I met at BloggerCon 2003 - where we stood outside and had a cigarette with Adam Curry.  Since then, I've been following him via my aggregator and those of people around him who know him better than I do.

Hope to reconnect at some point - but this position sounds like it could be really cool and fun!

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Go Werner!.

Go Werner!

Werner Vogel's heading to Seattle to work for Amazon as Director of Research -- I'm thrilled for him. [Halley's Comment] comment [] 268 7:31:52 PM G!.

categories: Personal Stuff, Professional Stuff, Weblog Technology Stuff

Thanks again David Gurteen - for a series of interesting Social Network Links

Unlocking Human Potential Through Social Networking. By David Gurteen

I was just looking to learn a little more on Social Networking for my upcoming Exploiting Social Networking in Organizations conference in September and stumbled across a post by Robin Good on his weblog where he raves about a paper from Lee Bryant on the topic. Now it just so happens I have seen Lee speak, the last time at the Social Tools Symposium conference in London last week and was so impressed with his deep understanding of the subject and the people issues that I 'signed him up' to speak at my conference.

In Robin Good's words: "the paper entitled Smarter, Simpler, Social - An introduction to online social software methodology is an absolutely brilliant and well referenced resource to understand and appreciate the forces at work in our communication efforts."

Robin is spot on. The paper is brilliant. [Gurteen Knowledge Log] comment [] 267 6:45:19 PM G!.

categories: Personal Stuff, Professional Stuff

The Zuboff Clamshell - reigns again. Shoshana was one of my Profs at HBS - Let me plug her book sight unseen til now.

The Support Economy. By David Gurteen

A week or so ago John Maloney e-mailed me a weblog entry of Bill Ives on the book The Support Economy by Shoshana Zuboff and James Maxmin. I loved the opening premise:

"The Support Economy starts with a compelling premise: People have changed more than the corporations upon which their well-being depends. In the chasm that now separates the new individuals from the old organizations is the opportunity to forge a capitalism suited to our times and so unleash a vast new potential for wealth creation."

And then at the week-end, although the book was published in 2002, it was the fist book I come across in my local bookshop. So of course I just had to buy it. Its not light reading and I have only got through the first 30 pages or so but the concepts are awesome. Here is another quote:

"The last fifty years have seen the rise of a new society of individuals, but corporations continue to operate according to the logic of managerial capitalism, invented a century ago for different people, different markets, and different needs. Today's individuals seek psychological self-determination. They are the origins of their own meanings, not a passive mass audience."

I like that phrase "psychological self-determination". To me its another way of saying that people are becoming more responsible for their own lives and learning to be themselves. [Gurteen Knowledge Log] comment [] 266 6:43:18 PM G!.

categories: Professional Stuff

Link to excerpts of a leaders guide to storytelling by Steve Denning

And know thanks to david gurteen - here it is...

New Weblog from Steve Denning. By David Gurteen

I have learnt that Steve Denning has got a weblog - thanks to Lilia Efimova and Carla Verwijs.

This weblog contains advance excerpts of his next book "A Leaders Guide to Storytelling" to be published in 2005. [Gurteen Knowledge Log]

comment [] 265 6:41:09 PM G!.

categories: Professional Stuff

Reminds me of the HBR article on storytelling a month or two ago...

Storytelling and KM.

Bill Ives takes a look at storytelling and knowledge management in six parts.

[elearningpost] comment [] 264 6:37:39 PM G!.

categories: Personal Stuff, Professional Stuff, Weblog Technology Stuff

Corporate Social Networking is Datamining in disclosed, High-Trust Networks - It is not moving beyond the Horizon.

Good example of business networking through social knowledge management.  This is a case from Interface Software's files from a Boston-based accounting firm.

Concept:  Query Partners for personal relationships with CEOs -> Prepare direct mail piece -> Insert personal note from Partner with the relationship.

"The marketing team queried the system and determined that partners had existing relationships with fifty percent of the 200 CEOs on the new prospect list. A high-end mailing piece was sent to each of those 200 CEOs, along with a personal note by the internal relationship holder. “The results were phenomenal,“ said Jill Hulsen, Vitale Caturano’s director of marketing. “Twenty-three of those two hundred companies we mailed to have since become clients, with resulting revenues in excess of 5 million,“ she added. “We could never have expected results like this from a mailer without the advantage of knowing about those personal relationships in advance.” [thanks to Scotsman.com]"

Now, is it necessary to have internal corporate social networking software to do this?  I suppose the abilty to do the query is greatly enhanced by scanning the social networks (rolodexes) of the Partners without the effort of having to ask each of them to do it...  In fact this is probably the key advantage of the system.

So why not ryze or LinkedIn?  I suppose it comes down the the issue of people not putting their whole rolodex into the system - or, maybe more accurately their TRUSTED social network.  I'm guessing that this example worked because the 200 or so CEO's known the the partners of the accounting firm were truly known, not just acquantances (at least a good portion of them).  And as a result, you could offer a reasonable, quality service from people who were known quantities.

So, where am I going with this...  There are at least two types of searches in social networks - the first is a specific search for specific information where there is usually a small number or even a single target that is unknown to the search initiator.  The first type of search usually follows a path longer than 2 links - that is beyond the network horizon.  The second type of search is to "mine" the data within the network horizon for contacts that have some need, want, desire or capabilty in common.  Then you use the resulting subset of contacts for a targeted communications campaign.

Bottom Line - Mining Data within the Horizon, or Searching Beyond the Horizon.  I suspect both are facilitated by an environment (corporate or otherwise) in which trust is high enough that people will disclose their high-trust social network information.

comment [] 263 6:27:45 PM G!.

categories: Professional Stuff

Hard Currency is still important in the knowledge Economy

Yes, I agree Time is a currency and is important. But the push for faster access to knowledge and people and communication and resources - in general greater efficiency is primarily in service of greater profits.  Of course greater profits serves the mission of the organization - often to serve or provide some benefit to customers or constituents.  Now the bottom line is Hard Currency remains an important, if not critical element in the knowledge economy!

 

Time is the currency in the knowledge economy, not money. I love Larry Prusak ever since In saw him speak at a KM conference a few years back. He tears into our conventional and stupid ways of thinking about things and the crazy things we do in our business life. Take a look at this article on Time and Space. [Gurteen Knowledge-Log]

comment [] 262 8:41:28 AM G!.