"Useit.Com: Email Newsletters Pick Up Where Websites Leave Off. The positive emotional aspect of newsletters is that they can create much more of a bond between user and company than a website can. The negative aspect is that usability problems have much stronger impact on the customer relationship than they normally do."

[Tomalak's Realm]

10:48:24 AM  comment [] | Categories: JobFish Homework, My Organization| Topics: MAPI