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Sunday, January 11, 2004
 

The death of email!
7:47:51 PM    

Group Blogging / CRM Blogging.

This is a very cool concept.  I would sure like to give it a whirl here in Michigan.  Perhaps I might be able to "hook it" to a collaboration/employee development concept

According to Science Daily, blogging is often seen as a solitary effort.  I've certainly never viewed it that way.  For example, we have a group blog that is accessible by PIOs and others from multiple state agencies to generate the news for our State business portal.  We have other multi-party blogging ideas in the works. 

We may even use blogging as an inexpensive, easier and more effective way to do customer relationship management / contact management for an internal service fund.  For example, each customer agency becomes a category in the (internal facing) blog.  People post to the blog category any time they have contact with that agency.  Managers and CRMs can subscribe in their aggregator to those agencies (categories) that they have an interest in.  Add a search engine to the blog for additional power.  You have an effective solution in hours or days rather than months.

[David Fletcher's Government and Technology Weblog]

2:55:08 PM    

Navy Testing Blogs for Team Communication. The Navy is testing the use of blogs in team communications. [Windley's Enterprise Computing Weblog]
2:41:21 PM    


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