Paul: My Organization

Sat, 05 Aug 2006 16:50:07 GMT

Wireless: We are moving forward in this are too!

Dianah Neff - Wireless Philadelphia. The City of Philadelphia is in the vanguard of American municipalities offering ubiquitous wireless access to their citizens. Despite legislative opposition from the cable and telecommunications industries, the city has forged ahead with a public/private partnership to build the infrastructure and skills needed to bring affordable wifi to the city's diverse neighborhoods. Dianah Neff describes the vision and the logistics of Philly's plan to shrink the digital divide and connect residents to the information highway. [IT Conversations]

Sat, 04 Feb 2006 20:10:12 GMT

Great ideas on how to improve email.

Geek to Live: Train others how to use email - Lifehacker

[Career Opportunities: The High-Tech Career Handbook]

Sat, 04 Feb 2006 20:03:51 GMT

It will be interesting to keep an eye on this. I don't see much of a chance for this in our shop.

Forresterâ€™s corporate blogging solutions evaluation, Part 1. I'm conducting a review of corporate blogging solutions this quarter and could use your help in the process. Forrester has been doing evaluations -- we call them waves of technology solutions for the past few years and we thought this... [Charlene Li's Blog]

Thu, 11 Aug 2005 00:43:04 GMT

Wiki for Business? You bet!. I have now had the experience of using a Wiki information system for a variety of purposes and I am entirely sold. If you need to build up and information source with other people, it can be the easiest and fastest method.

Anyone can edit a wiki page to add or change information, but you can put the wiki behind a password to limit access. One friend is using an internal wiki to collect and share information on the myriad of procedures that staffers must use to process loans with a variety of banks.

This posting from LifeHacker, links to a particularly good article from Information Week magazine on wikis and their use in a business environment.

How To Use Wikis For Business
Over at Information Week, there is a very nice overview/tutorial on the use of Wikis in business. Wikis can make for a good, inexpensive collaboration tool or content management replacement, and this article may help decide if a wiki is right for you.

How To Use Wikis For Business [Information Week]

(Via Lifehacker.)

By noemail@noemail.org (Douglas). [Career Opportunities: The High-Tech Career Handbook]

Sat, 21 May 2005 00:16:20 GMT

Oracle now podcasting.

Oracle now joins the podcasting world, for all you database freaks.

[Scobleizer: Microsoft Geek Blogger]

Thu, 05 May 2005 23:08:05 GMT

Simple single sign-on. Today's 2.75-minute screencast features Nic Wolff's ingenious solution to the vexing problem of single sign-on to websites. I've mentioned it before, but I suspect few outside the geek community read those postings or "got it" if they did. We'll see if this narrated visual demonstration can manage to cross over. ... [Jon's Radio]

Sun, 13 Mar 2005 19:08:58 GMT

San Diego's outsourcing experiment, six years later.

Six years ago, San Diego made headlines by outsourcing all of its IT operations to a consortium of private entities. The jury appears in: While the decision has led to higher IT costs, it's also led to greater security, reliability, and alignment with business needs. A must-read article from Government Technology.

[GovTechNews: A government-technology blog]

Thu, 03 Feb 2005 01:33:36 GMT

Blogging at Public CIO.

Public CIO Magazine has an article on blogging by Blake Harris that I'm part of. Blake asked a lot of good questions and we talked for a while.

That is why the Utah state government's brash foray into blogging stands out. A few months after becoming Utah's CIO in 2001, Phillip Windley began blogging personally.

"It wasn't very long after that -- a month or so -- that I realized there could be a lot of value to an organization if there were people inside the organization who blogged," Windley explained. "I could see how when I wrote stuff on my blog, people who worked for me and people who worked in IT throughout the state, as well as others, would respond to it. I thought, "This is cool. I've got a channel to essentially talk to these people.'"

But Windley also wanted to hear what these people were thinking and saying. So he assembled a little program, negotiated a price for up to 100 licenses with UserLand, and offered anyone in Utah state government a free blog for a year if they wanted to start blogging. Although blogs were little known among the general Internet population back then, about 35 people took him up on the offer.

Many of these blogs eventually died for various reasons. "Some people just don't like to write," said Windley. "And there was some institutional backlash against it. There was>From Government Technology's Public CIO Magazine
Referenced Wed Feb 02 2005 16:00:46 GMT-0700

[Phil Windley's Technometria]

Thu, 13 Jan 2005 01:48:02 GMT

Link to PDF

Frontpage

Hyperlink to page numbers

The article tells how to link to named locations, but in most cases all you'll need is the page number:

Linking to Pages or Destinations Within PDFs
Dan Shea Planet PDF Associate Editor

Linking To Specific Pages

This is significantly simpler than linking to named destinations because it doesn't require any special steps to be taken in the preparation of the PDF file. I personally favor the page-linking method for this reason. In order to link through to a specific PDF page, begin with the domain, as you would for any web link:


http://www.mydomain.com/

Then add the name of the PDF document:


http://www.mydomain.com/myPDF.pdf

Then append "#page=" followed by the desired page number. For example, if you were looking to link to page 7:


http://www.mydomain.com/myPDF.pdf#page=7

So in all, the HTML link code would be:


<a href="http://www.mydomain.com/myPDF.pdf#page=7">Link text</a>

Example:

Simon Fraser University
Michael Brydon
Microsoft Access Tutorials:

Illustration of an Access 97 database window

Also see:

Infoworld.com
Page-addressable PDF

Suggested in Scott Hanselman's Blog:
Addressing a PDF at the Page Level with an URL

See all Topics

[Unofficial Microsoft Office Stuff]

Sun, 19 Dec 2004 15:34:08 GMT

Strategic Planning and Tactical Deployment in the Applistructure.

I was just thinking that it was two years ago that I was doing the Strategic Planning for us. What a scary thought!!! Now that I am elsewhere I need to be sure to get this viewpoint to the folks doing it today.

Comments and ideas from[Windley's Enterprise Computing Weblog]

One of the big complaints around enterprise applications has always been their large monolithic nature. Deploying these applications is so difficult that its the stuff of legend. Large businesses exist simply to integrate them into the enterprise and make them interoperate with legacy applications. When I was CIO for Utah, we started a project to put in SAPs payroll system. We had to hire Cedar to install and customize it for us.

Meanwhile, another development is enterprise applications is on-demand services like Salesforce.com. The great thing about on-demand applications is that they can be deployed tactically. An SVP of Sales with a corporate AMEX card can order up Salesforce.com on his lunch hour and have his team using it the next day. Nothing to deploy and, more importantly, no painful interaction with the CIO.

Enterprise applications like SAP, PeopleSoft, or Siebel, on the other hand, are strategic in nature. To deploy one, you have to plan (a lot), budget, initiate a project, and assign people. Of course, if you're successful (and I stress if), you have automated major parts of your business, cut your operations costs, and increased your ability to monitor your business. You may have also just set in stone the business process that the SVP of Sales wants to change the week after the project ends.

Right now, Salesforce and its competitors are a small part of overall enterprise application space. CIOs tend to view them with interest, but don't pay much attention to them. I think that's going to change. To understand why, let me differentiate strategic planning from strategic deployment. Large monolithic enterprise applications are both strategically planned and strategically deployed. The problem with the SVP of Sales just ordering in Salesforce.com over lunch is that while the deployment is easy (call it tactical), the planning isn't there. Pushed to its extreme, you end up with a hodgepodge of automated business processes that don't work together.

Enterprise applications vendors are providing Web services interfaces to smaller and smaller pieces of their applications. Consequently, these applications start to look like infrastructure. Some people are calling them "applistructure." This applistructure represents large chunks of business processes just waiting to be put together in interesting ways.

To make use of this applistructure, there are two things that have to happen. First, vendors need to create business models that allow smaller parts of their large applications to be heated up on demand. We also need to see an increase in the number of business processes that are available in the on-demand model. Right now, you're pretty much limited to salesforce automation, some call center services, and payroll. There will be more.

Second, and more importantly, organizations need to be able to create strategic plans for their business that don't revolve around a deployment project. Many IT shops use system deployment as their chief organizing principle and that's a mistake--it usually doesn't serve the business. IT shops need to plan around business needs. This is just another way of saying that IT organizations need strong enterprise architectures. Enterprise architectures provide a context within which various groups can quickly and flexibly deploy IT services. Done right, an enterprise architecture allows decentralization of the deployment without a concomitant degradation in interoperability. This creates a way for tactical deployments to be driven by strategic goals and the result is a more flexible IT organization that's aligned with business needs.
[Windley's Enterprise Computing Weblog]

Sun, 19 Dec 2004 15:25:54 GMT

GPS Shutdown.

GPS Shutdown

Wow, this is totally crazy. President Bush has ordered plans for temporarily disabling the U.S. network of global positioning satellites during a national crisis to prevent terrorists from using the navigational technology.

General aviation, marine shipping and your car all depend on GPS (among many, many other practical and safe uses). Disabling the satellites would be like turning of the internet's domain name system. Disastrous and it would disable more than just terrorist activity. [Adam Curry's Weblog]

Fri, 10 Dec 2004 22:02:42 GMT

Search heads toward enterprise desktops. Desktop search has its sights set on corporate PCs, leaving enterprise IT wary of potential security issues associated with the highly anticipated tools. [InfoWorld: Top News]

Thu, 25 Nov 2004 00:50:35 GMT

.Net info. I need to share this with our group.

The disintermediation of marketing -- Channel 9 style.

"Channel 9 is marketing." I've heard that a few times, usually from people who try to deride what we're doing there.

Of course it's marketing. But, it's disintermediated marketing. Here, look at this video interview with Jason Zander. He runs the .NET common language runtime team.

In one short video he did more to explain what .NET to developers than a slickly-done graphic that took hours to produce.

Now, there's a role for the slickly-done graphic too, but something about asking Jason to explain the architecture of .NET on his whiteboard resonated with me, and seems to be resonating with developers too. So far 3,549 people have watched the video.

See, Jason is on the team. He knows more about .NET than almost anyone alive. I bet he knows more about .NET than even Bill Gates knows. His explanation might not be slick. It hasn't been edited. Cleaned up. Colorfied. In fact, it's even worse than that. We shoot with $450 camcorders and $30 microphones. I don't use lights. I don't use makeup. I don't do a lot of editing (I'm lazy, shoot me).

I think this is the future of marketing. Removing intermediaries. Developer-to-developer. Enthusiast-to-enthusiast.

What's even better is that if you watch any of the CLR tour and you still have questions, you can pen a note to Jason and his team and he answers back. Think about that one for a minute. Has marketing changed?

It's the death of marketing. It's the beginning of building a relationship with the long-tail.

Now we all know what .NET is and we didn't need a team of marketers to reexplain it to us.
[Scobleizer: Microsoft Geek Blogger]

Tue, 16 Nov 2004 00:13:54 GMT

I will have to track down a copy of this in the AM.

Forrester report on corporate blogs. I just published a report on the corporate use of blogs, including best practices on when and how companies should be creating them. You'll need to have a subscription to Forrester to access the full report. Hereâ€™s the executive... [Charlene Li's Blog]

Tue, 02 Nov 2004 22:30:21 GMT

Phishing problems? I took the test and got a number wraong. The good news is I thought some legitmate messages were fake. Better to err on the side of safty. But easy to see how it can trick people

Hand over the keys.

The scofflaws of the world are littering e-mail boxes with fake messages that look like the real thing. They're fishing for your bank account keys.

A company named MailFrontier.com has an anti-spam/anti-phishing product. They also have a collection of Phish mail with instructions about how to respond.

Email Threat Info Center Take a phishing IQ test at MailFrontier Phishing IQ Test

Sun, 31 Oct 2004 23:42:06 GMT

Cute vid. Especailly gven the issues of e-voting!

voting machines. BoomChicago is an American outfit of comedias living and working in Amsterdam. Here's their latest video about voting machines [Adam Curry: Adam Curry's Weblog]

Sat, 30 Oct 2004 19:49:04 GMT

Signed up for this. Loks like it mihgt be a nice product to try out.

Wiki startup JotSpot draws crowd for product beta. A Silicon Valley startup aiming to catapult wikis into the mainstream and transform the editable Web sites into an application development platform has attracted a flood of interest for its product beta. [InfoWorld: Top News]

Thu, 28 Oct 2004 00:08:58 GMT

Forrester RSS feeds. - Forrester launched it's official RSS feed page with three choices: WholeView2 (which gives you excerpts of all of the research produced) and two sub-feeds, one for IT-oriented research and... [Charlene Li's Blog]

Consultants and fear of corporate blogging

Mon, 25 Oct 2004 23:37:43 GMT

Consultants and fear of corporate blogging

What an interesting concept. It seems like only a week ago or so that a research analyst in my Department sent me an invite from a top IT consulting company about blogging and the impact for organizations. I've been bugging him to look into blogging for over two years since his job is dispensing information and research to others. Dispensing it via a blog is a natural. He always told me the places/people he got his informantion from Gartner, Forrester, NOREX, Nascio ect., didnt have blogs so there was no way for him to get good and reliable information. We suscribe to them all so he gets all the information he needs and shares it willing via email.

Soooo... I was very pleased when he sent me an invite to an upcoming event discussing blogging in organizations. I sent him a long message telling him I was glad to see the big IT consultant folks getting into the space now. I thought it was a double edged sword since consultants make big $ based on their recommendations. Someone with a $40 dollar software package could create a blog, get a "reputation" and provide competition the the established consulting companies. The fact that they could speak freely about products w/out the legal fears of big companies might help a blogger, but not neccessarily accuracy! . Actually, that is not a good thing but it is totally possible.

I ended up by telling him thanks, but the cost of the conference was way more then I could afford plus I wasn't conviced it was safe enough to blog in my organization quite yet anyway.

Then I stumbled across a new blog by Forrester analyst Charlen Li where she stated.

...I'm currently researching how companies should go about blogging (it's a piece that I'll be producing as part of Forrester's Client Choice program -- clients get to choose from a number of different and topics and lo and behold -- blogging was #1). And Robert Scoble comes out with a very thoughtful post piece discussing the fear that holds companies back from setting up blogs.

In the course of my work, I frequently talk with companies struggling with what to do about blogs -- all the pros of connecting with your customers offset by tons of scary legal scenarios.

As I mentioned earlier, this is Forrester's first blog .....<emphasis added>

Looks like the evolution is occuring. :) I look forward to reading more of Charlenes posts as she learns more about how the medium is changing the old rules.

Wed, 20 Oct 2004 00:53:55 GMT

Are you afraid to blog?.

This is a great article. It comes on the heels of a coworker asking me about blogging in my organization. I may work for Scoble, but I as I mentioned to my co worker, we are just not ready for it.

Corporate Fear.

Fear of being different. Fear of telling your boss your ideas. Fear of speaking up in meetings. Fear of going up to someone you don't know and introducing yourself. Fear of doing something that might destroy your career.

Fear of weblogging.

It's time we get over our fears.

I meet a lot of people around the industry. Almost everytime I meet someone, I ask them "do you have a weblog?" That's my way of saying "I like you and want to hear more of your ideas." Even deeper: I want a permanent relationship with you (and not of the sexual kind, either).

I've asked this question of people at Apple. Google. IBM. eBay. Real Networks. Cisco. Intel. HP. Amazon. And, yes, here at Microsoft.

Too often the answer is "I couldn't do that."

"Why not?" I ask.

"Because I might get fired," is often the answer. I hate that answer. It's an example of corporate fear. An artifact of a management system that doesn't empower its employees to act on behalf of customers.

I find this fear disturbing. Imagine being a flight attendant with this kind of fear. "Sorry, I can't talk to the passengers in this plane today cause I might get fired."

I'm not the only one who sees it, either. John McCain, in the September 2004 Fast Company, went looking for courage.

Lately, more and more people, both inside and outside of Microsoft, have been asking me for ways to convince their boss to "get" weblogging. Translation: they are trying to overcome their fears (and/or get their managers to empower them).

Lately I've been answering with one word: Kryptonite.

"What?"

Kryptonite. Lately I've been asking audiences I've been speaking to "who knows the Kryptonite story?" 75% do.

If you don't know the story, do a Google search for Kryptonite and "Bic Pen". We'll wait.

We just watched the destruction of an American brand. 75% know about it. Why? Because of one or two weblogs and the new word-of-mouth network. Yes, Engadget and Gizmodo do have that kind of power. Engadget alone has 250,000 of the most influential readers the world has ever seen.

My second question is: "What have you heard from Kryptonite about this issue?"

Not a single person has been able to tell me the answer yet (yes, they have an official response on the home page of their site, but no one in my audiences has been able to articulate the answer to me). Why not?

I went looking for the answer. I searched Google for "Kryptonite Weblog." None found. "Kryponite blog." None found. I went looking for executive names. None found. So, I couldn't look up whether any of the execs had a blog.

Only a press release on the home page. No way to have a conversation. No way to tell the company off. I looked for comments from the company on Engadget and BoingBoing. I didn't find any, but maybe they are there somewhere. Dave Sifry, founder of Technorati, tracked the Kryptonite story in the blogosphere and did some interesting graphic analysis.

Want to motivate your boss to get blogs? Have him do some homework on the Kryptonite story and look at the brand equity that has gone away due to their response (or lack thereof).

Here's what's going on: the word-of-mouth networks are becoming more efficient at a time when people trust large corporations less and less.

The time it takes for an idea to be hatched, found by Slashdot, and then reported in the mainstream media, is now about five weeks.

Next time around it will be even faster.

Why? The word-of-mouth networks are becoming more efficient.

Today there's 4,305,245 weblogs, as reported by Technorati.

Yeah, maybe only 55% of those are actually being published to (Dave Sifry, founder of Technorati says). But look at that growth curve. The blogosphere is eight times as large today as it was in June 2003! If those trends don't get your attention, nothing will. Go back to sleep.

But, a corporate blog isn't just a good place to talk to the world whenever there's a crisis. If that's the only reason you let your employees blog, you'll be missing the really good stuff here.

"OK, what are the reasons I should let my employees blog?"

Here's my observations:

1) People don't trust corporations. Especially big and successful ones like, um, Microsoft. Come on, be honest, none of you really trust us to do the right thing, do you? So, how do we show you that we're trustworthy? We need to invite you deep inside our corporate structures and talk to you like human beings. It's exactly why Channel 9 resonates with so many of you.

2) People don't like talking to corporations. Again, be honest, if you saw a press release from a big company asking for you to provide feedback on something, would you? Hey, Microsoft has had "mswish@microsoft.com" for a long time. Even when I was a customer of Microsoft's, I'd never send anything to that address. Why? I never thought anyone was listening. Do any of you feel any differently? Yet I get so much email now giving Microsoft feedback about our products that I can't keep up (I'm four days behind).

3) That old "markets are conversations" thing. If you haven't read the Cluetrain Manifesto, why not?

4) Which is more believeable? A press release from, say, Ford Motor Company, or a few blog entries from the people who designed the new Ford Mustang's powertrain.

That Ford blog is just inspiring. Here are people who obviously love what they do, have been empowered to share their love.

Yeah, it isn't perfect. I notice a bit of marketing talk seeping in there (someone slap me when I do that!). And where are the darn permalinks and RSS feed? Grrr. Ford: your customers want a permanent marketing relationship with you. You are so absolutely close to completely getting it. Go the extra 10%.

5) Blogs build customer evangelists. I learned at the MSN Search Champs that people WANT to be evangelists for your products, they just need to be included in the business. "Huh?" I can hear some of you asking. You know, include your most passionate customers from the very start of the product planning cycle. Don't think that works? It's time you go back and meet Amy, the customer evangelist at the Christopher Creek winery in Sonoma. She had such an impact on me that I'm talking about that winery months after my visit to Sonoma. Now THAT'S evangelism. I wish she had a blog, I'd love to read her thoughts on the wine industry. By the way, Christopher Creek doesn't have a blog. What a missed opportunity! A worse tragedy? Amy, the evangelist, isn't featured on their Web site.

6) Blogs build market momentum and get adoption. Ask Buzz Bruggeman, CEO of ActiveWords, about this one. He's gotten world-class reviews in the newspapers you all love and know (just a week or so ago ActiveWords was in the New York Times). But he gets more downloads of his product when I linked to him than when a famous "USA" newspaper wrote a glowing review. They have millions of readers. What am I missing here? Yet I've had product managers for products that make billions every year tell me that they'll just advertise in national newspapers and get the same "kick" that blogs will get them. (They look at my puny 4,000 readers per day and laugh. Keep laughing, but do your homework and ask Buzz about his experiences -- he's not the only one who's noticed this. Ask Nokia (or, even the marketers at Microsoft) about how important a good link on Engadget is).

How many Xbox Live subscriptions has Major Nelson (aka Larry Hryb, programming director on Xbox Live) sold? I bought one cause of his blog. I know there's others. Aside: By the way, Larry, your latest item was obviously written by someone in marketing. Don't do that anymore. You'll lose your credibility. Your authenticity. Your voice. Tell the marketing guys to get their own blogs if they want you to post that kind of stuff. You can always link over. Human minds are excellent pattern recognizers. We can tell when something doesn't fit.

Be like Dallas Mavericks' CEO Mark Cuban. He said, on his blog, "The point of my blog is to try to tell the story behind the story that is in the paper." Most journalists only have 10 to 30 column inches to write about your product. Yes, celebrate everytime your product gets written up by the New York Times (believe me, Buzz does, he calls me everytime he gets written up). But, use your blog to explain more. Will the New York Times explain all the new graphics that are available for the Maytag SkyBox? No, but their blog sure does!

A well-done simple blog will make you an authority. Hey, looking for real estate in Southern California? If you read a blog like this one, does that make you more or less likely to use the team of Fran and Rowena?

Anyway, that's enough, gotta go do some email and get some sleep. What else could we do to help you get over your fears? Should we come over and wack your boss upside the head? Here's a little secret. You should do just that. He or she might fire you, but then if you don't blog the market might fire you anyway. Just ask the folks over at Kryptonite.

[Scobleizer: Microsoft Geek Blogger]

Wed, 20 Oct 2004 00:46:36 GMT

Your webcast host could be working in her pajamas.

More and more people tell me "hey, I talked with your wife today." For those who missed it, she got a job hosting MSDN Webcasts. On some days she has more people listening to her than listen to me (it isn't hard, cause they are getting very popular). Georgeo Pulikkathara breaks the news: more than 60,000 people are signed up for ASP.NET webcasts over the next week or two alone! That's just a freaking huge number of people. Remember, last year's PDC conference was considered an overwhelming success and we had less than 10,000 developers there. At Fawcette we were happy anytime we got more than 1,000 developers to show up.

Don't miss the really interesting part. These are all produced on standard PCs at home!! My wife uses a standard HP laptop -- she is talking live from home. The presenters are working out of their homes. Everything is connected with LiveMeeting. You watch -- and participate -- on your PCs at home. I watch over her shoulder and it's just amazing to see how the world of work and training has changed in just the past few years.

Hey, just think, this entire conference could be participated in by people who are wearing pajamas!

Oh, by the way, you're welcome to participate and the webcasts are free! Subscribe to the RSS feed -- Georgeo is doing a great job of keeping up the schedule.

I wonder when Fast Company is going to start writing about the "pajama revolutionaries?"

[Scobleizer: Microsoft Geek Blogger]

Wed, 20 Oct 2004 00:43:10 GMT

Gartenberg says that some SHOULD be afraid of blogging.

Michael Gartenberg: Robert offers a lot of risky corporate advice.

"Some organizations have the right culture that can allow for blogging to take place with minimal disruption and actually enhance conversations. Robert Scoble is fortunate to be working for one of them. Other organizations need to deal with three separate issues and they are not all the same and they can each be dealt with over time."

[Scobleizer: Microsoft Geek Blogger]

Sat, 16 Oct 2004 00:52:03 GMT

Jeff Sandquist is passing along a ton of email tips (Part 1 and Part 2). Really great stuff. Glad to see my coworkers getting into the conversation in such a big way.

[Scobleizer: Microsoft Geek Blogger]

Fri, 08 Oct 2004 01:22:49 GMT

A great artcicle about finding a place to work The Joel Test: 12 Steps to Better Code

So I've come up with my own, highly irresponsible, sloppy test to rate the quality of a software team. The great part about it is that it takes about 3 minutes. With all the time you save, you can go to medical school.

The Joel Test

Do you use source control?
Can you make a build in one step?
Do you make daily builds?
Do you have a bug database?
Do you fix bugs before writing new code?
Do you have an up-to-date schedule?
Do you have a spec?
Do programmers have quiet working conditions?
Do you use the best tools money can buy?
Do you have testers?
Do new candidates write code during their interview?
Do you do hallway usability testing?

The neat thing about The Joel Test is that it's easy to get a quick yes or no to each question. You don't have to figure out lines-of-code-per-day or average-bugs-per-inflection-point. Give your team 1 point for each "yes" answer. The bummer about The Joel Test is that you really shouldn't use it to make sure that your nuclear power plant software is safe.

A score of 12 is perfect, 11 is tolerable, but 10 or lower and you've got serious problems. The truth is that most software organizations are running with a score of 2 or 3, and they need serious help, because companies like Microsoft run at 12 full-time.

Wed, 22 Sep 2004 23:44:02 GMT

Microsoft appoints new public sector head. Microsoft Corp. has appointed a new leader for its Worldwide Public Sector group, which plays a key role in its efforts to counter competition from open source software in government and education markets. [InfoWorld: Top News]