Healthcare Myths
(In no particular order)
*Healthcare is just like any other business
*Dealing with patients is the same as CRM for customers
*Healthcare is NOT a business (ha! a dichotomy!)
*Cost is not an object
*There is one standard of care
*Universal healthcare is free
*Incremental change is the only way to improve the system
Some near truisms
*"If you build it they will come"
*Quality of care is 90% perception
*Managed care didn't fix things as promised
*Informed patients are healthier
*Preventive medicine saves money...just not fast enough for most organizations
*There is no such thing as an expert on the entire healthcare system
I will elaborate later...
11:37:00 PM
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