http://radio.weblogs.com/0112894/2005/03/26.html#a702

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Frozen Custard - update
Help save an honest hardworking small businessman (or two)

A picture named Kohl's.jpgHaving stumbled into the Kohl's story as simply a huge fan of their awesome frozen custards, I have a few further thoughts here:

Between lawyers and state inspectors all owners and officers of Kohl's have zero room to be creative with any of this I am sure.  The injured employee I would think has a few more options depending how he assigns blame for all this.  Unrelated customers such as myself who never met Jeff Kohl until a few hours ago have plenty of options.

OPTION 1:

I will take a flyer in sending the additional background on this story to The Late Show with David Letterman and suggest that they try to get the injured employee on the air to follow up on the jokes they did the other night.  If he is up to it he could yuk it up with Letterman over a tasty cup of Kohl's Butterfinger Blast frozen custard.  Then, he could provide the details regarding the customer who refused to return his severed finger tip so that doctors could attempt to sew it back on as they had sought to do.

Having been a customer of Kohl's who has enjoyed the quality of their products and the cleanliness of their stores, I feel confident in giving an unsolicited pitch for them here.  Due to my own experiences as a small business owner for over 15 years, I  quickly grew comfortable with Jeff Kohl during our twenty minute conversation today. I was particularly impressed when I realized that this is the same small business limited constitutional government type Jeff Kohl who took on the powers that be in a recent run for mayor in town.  Being against NC's Amendment One transfer of our right to vote on taking on debt and against government handouts to the movie biz in Wilmington, Jeff was of course crushed at the polls.  Though frazzeled over the events of the last few days, he spoke eloquently on what we need to do to win back control of our lives and preserver our freedom.

Jeff Kohl is not Wendy's or McDonalds or Jack-in-the-Box.  He is a work everyday guy with a couple of stores and a couple of people who have bought franchises from him.  A month or so back I had a chance to meet the franchise owner who was pushing a broom (literally) at the store that opened up in Greensboro on Battleground Ave just last fall.  He was a guy working two jobs taking on a second carrer now after having had his own small furniture component manufacturing businesss overwhelmed by the globalization process.  He was by no means destitute of course.  But, he and his wife the store manager were doing what it takes to maintain their standard of living. 

OPTION 2

Since tourists to Wilmington quickly find one of the Kohl's stores and many just as quickly become addicted to the best frozen custard within several hundred miles, Kohl's started an on-line order system to ship their product out overnight around the country in freezer ship cartons.  Why not take the opportunity to then to ship out a case of "The Best Frozen Custard on Earth." It's also now nationally famous.  Mothers' day is coming up. 

Business as been a little slow this week at Kohl's so if you hurry you might be able to get them to waive their standard Tuesday/Wednesday only shipping dates.  Also, you won't see it on the on-line menu, but I have it on good authority you can special order this week's most popular in-store flavor - Butterfinger Blast. 

At four quarts and two pints to a box pricing is steep at $75 each.  But again, we are talking about a nationally known brand now.  And, you may be helping your favorite frozen custard supplier make it through some hard times.

Notes for the tentitive:

Another thing everyone should know is that this accident was not something that happend in a dark back room of a shady business operation.  The Kohl's store layout has an open kitchen to the wide customer counter area.  You can see just about the entire inner workings of the store.  The custard machines (made in Italy I think) are right there in front of the customers' gaze so that you can see the fresh custard flowing out of the approximately   two inch diameter hole and into a waiting collection tray. It's all part of the presentation of the product. 

It is this recessessed hole which the employee's finger inadvertantly slipped in far enough to reach the rotating mixing blade which cleanly severed off the tip of his finger just above the first knuckle.  Undoubtably, this incident means that these mixing machines are going to end up with some kind of guard that will not allow a human finger to reach all the way to the rotating mixing blade. 

Anybody who has visited a Kohl's store knows they provide a clean, organized well lit environment for customers and their service staff alike. 

If you still don't think you're ready yet for the Butterfinger Blast, let me suggest the Banana Walnut Chocolate Chunk. 


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