Monday, January 8, 2007

Thought-Provoking Google Search A search for government or state disclosure of social security numbers on Google leads to several hundred recent stories on the subject, including several universities--NYU, Montana State University, Montclair (NJ) State University and others, as well as government agencies. I believe Google has been required to remove any actual personal information such as social security numbers accidentally posted. 8:59:46 PM    comment [] E-Government Sites Stagnant It's about the Federal e-government sites, but earlier this year (2007, that is) over at WebProNews an article included: Satisfaction with federal government Web sites rose slightly in the fourth quarter of 2006. According to the American Customer Satisfaction Index or ACSI out of 87 federal Web sites measured the total increase in satisfaction was .3 percent for a score of 73.9 on ACSI's 100-point scale. The rate of increase has stagnated and is about the same for the fourth quarter of 2005. After three years of continuous increases, over the past year the aggregate e-government satisfaction score has changed by just a half point.  (read more) I wonder how our State's e-government sites compare? Tuesday I'm attending a workshop on this same subject Ken Miller's Customer-Center Government: Methods and Tools for Radically Improving Customer Satisfaction with Government. 8:33:43 PM    comment [] E-Voting wants Independent Audit Mechanisms Experts say changes in e-voting likely to come. Panelists at a Friday event for e-voting watchdogs say that rules requiring independent audit mechanisms for those machines are likely, but "the consensus is ahead of the solution." [Computerworld Breaking News] 8:21:52 PM    comment []

© Copyright 2007 barbara haven. Last update: 2/3/07; 12:59:44 PM. This theme is based on the SoundWaves (blue) Manila theme.