Continuous Reinterpretation of Objective Reality Refactoring the business. John Udel interviews Ward Cunningham, inventor of the wiki and co-progenitor of extreme progamming
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Ward Cunningham | [Full story at InfoWorld.com.]
"A good business runs on continuous reintepretation of objective reality. Right now, it's hit or miss. People running big corporations don't have facts that make sense. One problem is that all our fact processing is based on numbers. If you need to interpret manufacturing productivity, you're all set. But if you need to interpret customer satisfaction, or the accumulation of expertise in your teams -- that's not numerical. So people blow away accumulated knowledge left and right, and they think they're playing hardball.
The business systems of the future will allow people to have competing interpretations of objective reality. They'll allow those interpretations to battle, and may the best win. In terms of equipping board members to do this kind of thing, IT, so far, hasn't held up its end of the bargain." [Jon's Radio]
2:24:06 PM 
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