Monday, March 17, 2003

Participants Share Sharing knowledge with yourself. Jim McGee nails the role of weblogs in KM, counter to Stephen Downes misguided claim that "Weblogs get data into the system, but that's never been the problem with knowledge management: no, the problem is in using the data in any meaningful way."[OLDaily] In the organizations where I've struggled to make knowledge management work, one of the fatal flaws has been the notion that knowledge management is somebody else's problem. ...a huge amount of the knowledge important to me remains explicit and never ends up making the cut to tacit. ... Weblogs put the emphasis where I believe it belongs; on the individual knowledge worker. It encourages them to begin thinking about their own knowledge work more explicitly and systematically. It helps them realize that they are the problem and the solution. You have to learn how to share knowledge with yourself over time before you can begin to share it effectively with others. [McGee's Musings] What weblogs do, contrary to traditional enterprise software, is enage people as participants.  11:15:41 PM    comment [] Conversational Enterprise Jon Udell hits on a goldmine of structured data, but the problem is people dont like being structured (more on this after being able to find the time to read Seb's piece on structured blogging).  People and groups are semi-structured, can their applications be too? The conversational enterprise Bottom-up vs. top-down taxonomy is an old, ongoing KM struggle. But the emerging architecture of business process automation may help us cut that Gordian knot. XML documents, produced and consumed by Web services but also by people running a new generation of XML-savvy applications, will be the currency of the information economy. Richly structured, easily captured, and embedded in well-defined business contexts, they'll be a godsend for tools that mine knowledge from documents. Full story at InfoWorld.com Over-the-Wire Analytics. As usual, Jon has provocative analysis regarding the evolving ability to harvest knowledge from business and social processes.  I've been looking into this space lately and am extremely excited by the fact that over-the-wire transparency made possible by sturctured data (XML/RSS/WSDL/SOAP) radically opens up our ability to harvest, analyze and understand social and business processes.  In the past, this kind of real-time analytics were too expensive and too invasive.  Good stuff. [Jeremy Allaire's Radio] BTW, Im busy as hell this week so I apologize for not blogging enough of my own words. 8:01:25 AM    comment []

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