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Monday, August 23, 2004
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Cisco, Microsoft merge IP telephony with CRM. Cisco Systems Inc. is set to offer starting Monday a tool to help small and medium-sized businesses use Microsoft Corp. CRM (customer relationship management) software in combination with a Cisco IP (Internet Protocol) communication system. [InfoWorld: Top News]
11:25:04 AM
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Politicos Dig Deep for Your Data. This election year, activist groups are targeting undecided voters through consumer databases. But veteran campaigners say no magic formula can predict how people will vote based on where they live and what they buy. By John Gartner. [Wired News]
11:23:59 AM
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Is Real a Real Hypocrite?. Real's recent marketing campaign purporting to promote choice in digital music fails to rally music fans. Instead, the blitz provokes nasty comments from Apple users and cries of hypocrisy from critics. By Katie Dean. [Wired News]
11:23:45 AM
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© Copyright 2004 Michael J Much.
Last update: 9/1/2004; 3:48:18 PM.
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